Return Policy

Our Return Policy

We put a whole lot of heart into every piece we send out, and we hope you love what you receive. Because each item is carefully made and often customized, all sales are final.

If you’re unsure about something before you order, don’t hesitate to email us at stacy@gallery360designs.com — we’re happy to answer questions and help you feel confident in your purchase.

A Few Friendly Reminders

All samples, sale items, and rush orders are final sale.

Rush fees are nonrefundable.

Shipping costs are nonrefundable.

We do not offer price adjustments.

In rare cases where a return is approved:

A 25% restocking fee will apply.

Refunds won’t be issued for items returned damaged or without approval.

We strongly recommend using a tracked shipping method.

Please note: Returns must be pre-approved. Items sent back without approval or outside of the return window cannot be accepted.

Thanks so much for supporting our small shop — we’re so grateful you’re here!